Customer Support & Virtual Assistance Services

Customer Support & Virtual Assistance

Our Customer Support and Virtual Assistance services offer reliable, efficient, and friendly support to keep your business running smoothly. We ensure your customers receive prompt assistance, while our dedicated virtual assistants help streamline operations for enhanced productivity and customer satisfaction.

24/7 Customer Support

At Tango, we provide round-the-clock customer support, making sure that all of your concerns are handled professionally. Our team deals with issues as they arise to make sure your business operations go smoothly, helping you to get the best results for your business

Live Chat Support

We develop customized live chat support systems, making sure that no matter what time of day, your customers get the answers and actions they need. The result is happier customers, more engagement, and ultimately more sales for your business in the long term.

Email Support

We provide email marketing services and support via email for your customers and clients as needed. Our system provides a timely response to customer queries and requests for assistance. When it comes to emails, nobody does it better than us.

Phone Support

We manage dialers as well as call center operations for businesses in customer support and lead generation. Our dedicated agents handle all the boring stuff for you to make sure you can focus on what you do best for your customers.

Virtual Assistance

Are you looking for someone to handle things like emails, data entry, and scheduling for your business? We handle all such business queries in order to make sure that you do not have to worry about hiring, training, and then retaining talent for these roles.

Technical Support

Be it guidance, troubleshooting, or any other customer experience-related matter, at Tango Media, we deliver the best technical support to make sure that your brand name is built to be a byword for excellent customer service. At Tango, we have you covered

Reporting and Feedback

At Tango, we believe that numbers do not lie. We do not just handle customer experience-related matters but also constantly learn, evolve, and adapt based on what is working and what customers are demanding. Our insights help you better cater to customer needs.

Order Processing and Management

We develop customized chatbots that help you with order management, data entry, tracking, and other supply chain-related matters. This aims to make sure that your customers get what they paid for on time and without going over budget with the best results.

Social Media Support

Are you looking to get someone to respond to social media interactions, comments, and so much more? You can outsource this work to Tango. We develop and roll out intelligent bots that are trained on customer data in order to give you the best results.